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Coronavirus (Covid-19)  -  updated 22nd June

 

Patient leaflet - Dentistry during Covid-19 Pandemic

Staying alert and safe - Easy Read information

BEWARE OF SCAMMERS

 There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS. 

 Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern

 We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.

 Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.

 If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.

If you need a medical certificate due to self-isolation, please do not call the surgery. Please visit https://111.nhs.uk/isolation-note

If you have a new persistent cough and/or fever and/or loss or change in taste or smell, your should self-isolate for 7 days.  Do not call 111 unless your symptoms worsen and you need medical help. 

DO NOT ENTER THE SURGERY UNLESS YOU HAVE BEEN SPECIFICALLY ASKED TO DO SO BY A CLINICIAN. PLEASE WEAR YOUR OWN FACE MASK OR COVERING IN ORDER TO HELP US PRESERVE OUR PPE STOCK FOR CLINICIANS.

PLEASE COLLECT PRESCRIPTIONS FROM OUR DISPENSARY WINDOW BETWEEN 10AM AND 4PM.  PLEASE DO NOT CALL THE DISPENSARY TO ASK IF YOUR REPEAT PRESCRIPTION IS READY, PLEASE WAIT 3 WORKING DAYS BEFORE COLLECTING.  IF THERE IS A SUPPLY PROBLEM WE WILL CONTACT YOU.

IF YOU ARE SELF-ISOLATING, PLEASE ASK A FRIEND OR NEIGHBOUR TO COLLECT YOUR PRESCRIPTION ON YOUR BEHALF AND DROP IT ON YOUR DOORSTEP.  THEY MUST MAINTAIN A DISTANCE OF AT LEAST 2 METRES FROM YOU. 

IF YOU HAVE RECEIVED A LETTER FROM THE NHS BECAUSE YOU ARE AT RISK OF SEVERE ILLNESS IF YOU CATCH CORONAVIRUS (COVID-19) YOU WILL BE CONTACTED TO CHECK THAT YOU ARE MANAGING DURING SELF-ISOLATION.  IF YOU DO NOT HAVE ANY FRIENDS, FAMILY OR CARERS ABLE TO COLLECT YOUR MEDICATIONS FOR YOU, THE SURGERY WILL DELIVER.  PLEASE CALL THE SURGERY TO ARRANGE.

Our Open Access / Walk-in morning clinic is suspended.  If you need to consult with a doctor, please call the surgery before 10am and you will be triaged by telephone.

For the most up to date advice please visit: Advice and common questions: https://www.nhs.uk/conditions/coronavirus-covid-19/

For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tells patients what they should do based on their particular circumstances.  These can be accessed at: https://111.nhs.uk/service/covid-19

Information for the public:  https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Please read the advice in the links above, if you meet the criteria do not go to a GP surgery, community pharmacy or hospital.  Instead use the 111 online service.

Stay At Home advice can be found here.

 

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

• Avoid touching your eyes, nose and mouth with unwashed hands.

• Avoid close contact with people who are unwell.

 

Information remains subject to regular change and updates. More information can be found on the NHS website here

Latest News

Lifestyle Advisor Service

You can now self-refer to the Lifestyle Advisor service for help with Healthy eating & weight management, Stop smoking, Reduce alcohol use, Become more physically active and Improve wellbeing.  Please see 'Clinics & Services' for further details.

Blood Tests

You can now book your blood test appointment online via Patient Access or the NHS App.  Please only book where you have been requested to do so by the surgery or the hospital.

Extended Hours Appointments

From July 2019 we will be providing Thursday evening appointments between 6.30pm and 7.30pm.  Appointments are available with a GP, Nurse and Healthcare Assistant.

Fundraising News

Thanks you to our staff and patients who raised £32.60 for Save the Chilrdren Christmas Jumper Day, 13th December 2019

Thank you to our patients and staff who have added to the collection tin over 2018. £63.31 has been donated in January 2019 to the Acorns Childrens' Hospice.

Thank you to our patients and staff who in December 2018 donated £87.88 for The Grace Kelly Ladybird Trust, raising awareness of childhood cancer.

Thank you to our patients and staff who in November 2018 donated £52.74 to The Royal British Legion Poppy Appeal.

Thank you to our patients and staff who in October 2018 donated £60.53 for 'Wear it Pink' day in aid of Breast Cancer research.

Thank you to our patients and staff who in November 2017 donated £70.15 to The Royal British Legion Poppy Appeal.

Thank you to our patients and staff who in October 2017 donated £148.14 for 'Wear it Pink' day in aid of Breast Cancer research.

Extended Hours Appointments

Patients across South Worcestershire can now benefit from an enhanced range of extended hours GP services from as early as 7am to 9pm weekdays and weekends.

Patients registered at any of the 31 South Worcestershire practices can make use of these services at a range of locations dependent on availability.

If you are interested in utilising these services, please ask the receptionist for further details

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
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