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Welcome to Grey Gable Surgery

Coronavirus (Covid-19)

30th March update

If you need a medical certificate due to self-isolation, please do not call the surgery. Please visit https://111.nhs.uk/isolation-note

As we move from 'containment' to 'delay' we now ask that anyone with a new persistent cough and/or fever shouLd self-isolate for 7 days.  Do not call 111 unless your syptoms worsen and you need medical help. 

DO NOT ENTER THE SURGERY UNLESS YOU HAVE BEEN SPECIFICALLY ASKED TO BY A CLINICIAN.

PLEASE COLLECT PRESCRIPTIONS FROM OUR DISPENSARY WINDOW BETWEEN 10AM AND 4PM.  PLEASE DO NOT CALL THE DISPENSARY TO ASK IF YOUR REPEAT PRESCRIPTION IS READY, PLEASE WAIT 72 HOURS BEFORE COLLECTING.  IF THERE IS A SUPPLY PROBLEM WE WILL CONTACT YOU.

IF YOU ARE SELF-ISOLATING, PLEASE ASK A FRIEND OR NEIGHBOUR TO COLLECT YOUR PRESCRIPTION ON YOUR BEHALF AND DROP IT ON YOUR DOORSTEP.  THEY MUST MAINTAIN A DISTANCE OF AT LEAST 2 METRES FROM YOU. 

The surgery will be converting all possible face to face appointments into telephone appointments.  Please do not call the surgery if you have an appointment, we will contact you by text or by phone.

Our Open Access / Walk-in morning clinic is suspended.  If you need to consult with a doctor, please call the surgery and you will be triaged.

This is going to be a busy and difficult time for our patients and staff.  Please have patience while we adjust to these new measures.

For the most up to date advice please visit:

Advice and common questions: https://www.nhs.uk/conditions/coronavirus-covid-19/

For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tells patients what they should do based on their particular circumstances.  These can be accessed at: https://111.nhs.uk/service/covid-19

Information for the public:  https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Please read the advice in the links above, if you meet the criteria do not go to a GP surgery, community pharmacy or hospital.  Instead use the 111 online service.

Stay At Home advice can be found here.

 

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

• Avoid touching your eyes, nose and mouth with unwashed hands.

• Avoid close contact with people who are unwell.

 

Information remains subject to regular change and updates. More information can be found on the NHS website here

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

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Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Physio Self Referral

Do you have a joint or muscle condition requiring treatment? You can now self-refer to physio. Please click on the link below or pick up a referral form from reception.

https://www.hacw.nhs.uk/self-referral-msk

Inhaler technique

The correct use of inhalers is extremely important in the control of your respiratory symptoms. Please view this video to ensure your technique is correct. If you have any concerns about your inhaler use, please make an appointment to see your respiratory nurse.

https://www.youtube.com/watch?v=XnI2KkPT_oI&feature=youtu.be 

(Site updated 30/03/2020)
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